FAQs

Got questions? We've got answers! Here are the things our customers ask us most often. If you don't find what you're looking for, feel free to reach out to us directly.

1. How do I place an order?

• Simply browse our collections, select your desired item, choose your size (or provide custom measurements for bridal/custom pieces), and proceed to checkout. You'll receive an order confirmation via email once your payment is complete.

2. Do you offer custom-made outfits?

• Yes! We specialize in custom and bridal wear made to your exact measurements. Simply reach out to us via WhatsApp or Instagram to discuss your design, fabric, and measurement details before placing your order.

3. How long will my order take to arrive?

• Ready-to-ship items are processed within 1-2 business days, while custom orders take 3-4 weeks and bridal orders take 5–6 weeks, depending on design complexity. Please check our Shipping Policy for full delivery timelines.

4. What sizes do you offer?

• We offer standard sizing (Small, Medium, Large, and custom sizes on request). For the most accurate fit, we recommend checking our Size Guide or sending us your measurements directly.

5. Can I customize the color or fabric of an outfit?

• For select designs, yes! Message us on WhatsApp or Instagram with the product you're interested in, and we'll let you know what customization options are available.

6. What payment methods do you accept?

• We accept cash on delivery (in select areas), bank transfer, and online payment options available at checkout.

7. Can I return or exchange an item?

• Ready-to-ship items may be eligible for return or exchange under certain conditions. Custom and bridal pieces are made specifically for you and are generally non-refundable unless defective. Please see our Refund and Return Policy for full details.

8. How can I track my order?

• Once your order is shipped, we'll send you a tracking number via email or WhatsApp. You can also use the "Track Your Order" link in our website footer.

9. Do you ship internationally?

• Yes, we ship worldwide! International orders typically take 7-14 business days after dispatch, depending on the destination and customs clearance.

10. What if my order arrives damaged?

• We're so sorry if that happens! Please contact us within 48 hours of delivery with photos of the item and packaging, and we'll resolve it for you right away.

11. How do I care for my outfit?

• We recommend dry cleaning for embellished and delicate fabrics to preserve embroidery, beadwork, and color. Care instructions are also included with your order where applicable.

12. How can I contact you?

• We're just a message away! Reach out to us anytime via WhatsApp, email, or Instagram — details are below.

Still have questions?

• WhatsApp/Phone: +92 (313) 4597251
• Email: hello@revonattire.com
• Instagram: @revon_attire